24/7 Maintenance Agreement?
Does your Company provide services around the clock? Do you generate any number of document to support maintenance personnel?
Sometimes companies provide Installation manuals for large machines but leave the Maintenance to chance, because they bring the machine back to the factory for maintenance.
Don’t leave your maintenance to chance. The more authoritative the document, the more Information, Cautions, Warnings and Notes there are the more safety requirements you have, the more the regulatory department will be involved, the less overhead there will be in the long run.
Companies that provide semi-conductor, printing, 3D, and other at the macro level depend on Maintenance Warranties and Legal Print and the need to provide the documentation together with a Maintenance Manual.
Such are the workings of Railway, Aerospace and other large manufacturers in the various fields, including Automotive. When it comes to structuring, methodology, intermittent maintenance, change orders and frequent repairs stipulations for safety regulations, the documentation should be fault worthy.
No amount of work-arounds need to be applied. Although somewhat long-winded, the non-arbitrary nature of some of the warnings and preamble to the main data may actually save work; but most importantly can save lives – Especially, when alluding to working with laser and other beam type products that might also be military grade.
To stop speculation, the myriad explanations might be reused in various texts and this promotes knowledge for teams that work under pressure in a simple graphic and textual nature.
Whether piloting a light airplane or using a tool kit to troubleshoot on-the-go the Maintenance Structure of your document is essential. It should include:
- Warnings
- Pre-deployment
- Installation
- Deployment
- Maintenance
- Troubleshooting
To maintain a well formed maintenance document is much easier after doing it right the first time. A properly formulated document which could take a couple of months to write, is of far more value in the long-run especially where Reliability Centered Maintenance (RCM) Processes are in place. How the part was changed last time, might become critical when factory personnel are off duty, under lock-down or the maintenance procedure is required once every number of years (only), in which case the procedure may have been forgotten.
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