What is our process?
- Meet with us and discuss your company mission and documentation needs.
- We provide you with background knowledge of the procedure your documentation requires in order to manifest into a Final product.
- We align your documentation needs with a suitable package which includes a professional template and product packaging.
- Once we begin working, our process involves ongoing cooperation & coordination right through from Draft 1 straight to FINAL.
How are documents managed?
- Documentation is managed using version control or share-point while the project is ongoing.
- After handover the client either stores the documentation on his site or uploads it to the cloud.
Who does the writing?
- We provide a writer or team of writers according to how you want to formulate your documentation needs.
- Requirements of our writers are:
1) A high level of professionalism;
2) Technical/Technology Knowledge;
How long does it take?
Documentation which is written from scratch is provided in Drafts and usually requires one-on-one’s with the SME. Determining the time-factor is dependent on many factors some of which require planning; for example for Installations which are not easy to take screenshots for.
What else do we do?
- Content for Sites,
- Publishing Papers,
- UI/UX Localization Management,
- Business Communications